A couple years ago I read a book by Mary Kay, the founder of Mary Kay cosmetics, called “Mary Kay on People Management“. The best advice I took from the book was what she called the “sandwich technique”. Whenever you’re going to delivery a criticism to someone sandwich it with a positive comment first, next [...]

A professional blog, such as this one, focuses on content that is relevant to your career and business interests.  I reference mine in my resume, and also keep an updated resume on the blog itself for potential employers or business partners to review. Recently I had an interview where I was asked, “Why have a [...]

Pick up any leadership book and one of the critical elements it will reference is integrity and honesty. It seems common sense, actually most of the tenets of leadership aren’t complicated, but nothing hits home like a real world example. In a previous job I had direct access to the CEO. I admired him as [...]

I have worked at several jobs over the last 10 years and some have done an excellent job of creating outstanding company culture, while others have, well – they were horrible. What are the key ingredients for creating a top notch culture? Why should companies strive to attain positive work environment? The second question is [...]

The seminal book on understanding how to get along with people.  Written in 1936 and still every bit as applicable today.  Here are the key points: Don’t criticize or condemn other people.  Try to understand the other person and have empathy, no matter the situation.  Agree with them, recognize their feelings and statements, then move [...]